Useful Information
Working Hours
Monday - Friday
8:00 – 19:30
Non-Working Days
Saturday, Sunday and Official Holidays
Contacts
064 9090 90
clinic@avismedica.com
7 Kosta H. Pakev St., Pleven, Bulgaria
Privacy Policy
What is personal data?
According to the General Data Protection Regulation (GDPR), personal data is defined as:
“Any information related to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, especially by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person."
Why does Diagnostics and Medical Clinic Center AVIS Medica Ltd collect and store personal data?
In order to provide you with specialized medical assistance and treatment, we need to collect personal data in compliance with the legal obligations of the company, particularly under the Health Act, the Health Insurance Act, the Health Institutions Act, related secondary legislation, and the National Framework Agreement (NFA).
We guarantee that the information we collect and use is necessary for this purpose and not intended to intrude on your personal space.
For the purposes of communication with marketing and advertising intentions, Diagnostics and Medical Clinic Center AVIS Medica Ltd will seek additional consent from you.
We guarantee that the information we collect and use is necessary for this purpose and not intended to intrude on your personal space.
For communication with marketing and advertising intentions, Diagnostics and Medical Clinic Center AVIS Medica Ltd will request additional consent from you.
How do you use my personal data?
In this privacy notice, we specify the purposes and reasons for collecting and processing your personal data.
The company processes personal data for the following purposes:
(a) Provision of health services – medical diagnostics, treatment, clinical research, etc.;
(b) Fulfillment of the legal obligations of the company, particularly under the Health Act, the Health Insurance Act, the Health Institutions Act, related secondary legislation, and the National Framework Agreement;
(c) Compliance with labor and social legislation regarding employees;
(d) Ensuring the security of patients, employees, and property through video surveillance, registration, physical security, and access control;
(e) Other legal purposes, such as accounting services, website maintenance and security, IT systems security, protection of the company’s legitimate interests, including in court, etc.
Will you share my personal data with other organizations or individuals?
We will not sell your data to third parties or transfer it in order to gain any benefit.
Diagnostics and Medical Clinic Center AVIS Medica Ltd may transfer your personal data to our service providers who have entered into a contract with us.
All third parties who may receive your data are obligated to secure your data and use it only for the fulfillment of their contractual obligations. When they no longer need your data to fulfill these obligations, they will have detailed instructions to destroy it in accordance with the procedures established by Diagnostics and Medical Clinic Center AVIS Medica Ltd.
If we intend to transfer sensitive (special) personal data to a third party, we will only do so after receiving your consent (except in cases where we are legally required to do otherwise).
Recipients of your data may also include public authorities to whom we are required to provide the data according to specific and clear legal obligations.
How will you store and protect my personal data?
Diagnostics and Medical Clinic Center AVIS Medica Ltd will process (collect, store, and use) the information you provide in a manner compliant with the requirements of the General Data Protection Regulation (GDPR). We will strive to keep the information accurate and up-to-date.
We will not retain your information longer than reasonably necessary to fulfill the specific purposes for which it was collected and as notified to you here.
The company processes and stores personal data for the periods prescribed by applicable European and national legislation and the contracts under which it is a party.
We will take all reasonable technical and organizational measures to ensure the protection of your data from unauthorized access. For this purpose, Diagnostics and Medical Clinic Center AVIS Medica Ltd has implemented policies and procedures designed to protect the information from loss, misuse, and unauthorized disclosure.
Can I find out what personal data you hold and process?
At your request, Diagnostics and Medical Clinic Center AVIS Medica Ltd is obligated to inform you about what information we store about you and how it is processed.
If we hold your personal data, you may request the following information:
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- Contact details of the organization processing or on behalf of which your data is processed (in some cases, this may be a representative in the EU);
- Contact details of the Data Protection Officer (DPO);
- The purposes of the processing;
- The legal basis for the processing;
- The categories of personal data being processed;
- The recipients or categories of recipients to whom the data has been or will be disclosed;
- Recipients in third countries or international organizations, if personal data is transferred to such entities, and the guarantees that the security of the data will be at least at the level of the EU;
- If the processing is based on the legitimate interests of Diagnostics and Medical Clinic Center AVIS Medica Ltd or a third party, information on those interests;
- The period for which the personal data will be stored;
- Details of your rights to request rectification or deletion of personal data or the restriction of processing, as well as to object to such processing;
- Information about your right to withdraw your consent at any time;
- Details about your right to file a complaint with a supervisory authority;
- Information on whether the provision of personal data is a legal or contractual requirement, or a requirement necessary for entering into a contract, as well as whether you are obliged to provide personal data and the possible consequences of failing to do so;
- The source from which your personal data was obtained, where it was not collected directly from you;
- Any details and information about automated decision-making, such as profiling, including meaningful information about the logic involved in these operations, as well as the significance and expected consequences of this processing.
How do I access my data that is being processed?
You need to submit a request for access by contacting Diagnostics and Medical Clinic Center AVIS Medica Ltd through the provided contact details, or directly to the contact details of the Data Protection Officer.